Terms of service

This website is operated by Liland. Throughout the site, the terms "we", "us", and "our" refer to Liland. Liland offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. Please read these Terms carefully before accessing or using our website.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least 18 years of age, or that you have given us your consent to allow any minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by law. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy of Information

We aim to provide accurate and current information. However, the material on this site is provided for general information and may contain errors, omissions, or product variations. Any reliance on the material on this site is at your own risk, subject to your rights under the Australian Consumer Law.

4. Modifications to the Service and Prices

We may modify or discontinue the Service, products, pricing, or content at any time without notice. Prices are displayed in AUD and include GST unless stated otherwise.

In the event of a genuine pricing, stock, product, or system error, we may correct the error, cancel an affected order, and provide a full refund for any amount paid for the cancelled item.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Returns & Refunds policy and your rights under the Australian Consumer Law.

We have made every effort to display colours, images, dimensions, and finishes accurately. However, minor variations may occur due to screens, lighting, manufacturing, or material differences.

6. Orders, Dispatch, and Delivery

We may accept or reject orders where permitted by law, including due to stock availability, payment issues, suspected fraud, delivery limitations, or pricing errors.

Before any package leaves our warehouse and is handed to the driver or carrier, Liland completes a content and visible condition check of the goods included in the package. This inspection helps confirm that the correct items and accessories are included and that visible product condition is checked before dispatch.

Delivery timeframes are estimates only. Risk passes to you when goods are delivered to your nominated address or Authority to Leave location. Please refer to our Delivery page for further details.

7. Trade Accounts

To apply for a trade account, complete the Apply for a Trade Account form on our website. After receiving your application by email, we will assess it. If approved, we will set up the email address you provided as your partner login account.

When logged in with an approved partner account, the prices shown on our website are partner prices. Partner prices do not include shipping unless expressly stated; freight is calculated or quoted separately.

Your first purchase must include 3 or more items to formally become our trade partner. If your first trade account order contains fewer than 3 items, we reserve the right not to dispatch the order and to cancel and refund the amount paid, where permitted by law.

8. Third-Party Links

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies, products, or services of third-party websites.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We may correct any errors, inaccuracies, or omissions and update information where appropriate.

11. Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, to infringe intellectual property rights, to submit false or misleading information, to harass or discriminate, to upload malicious code, or to interfere with the security or operation of the Service.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. To the extent permitted by law, Liland is not liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or products purchased using the Service.

Nothing in this section limits liability that cannot be excluded under the Australian Consumer Law.

13. Governing Law

These Terms of Service and any separate agreements are governed by the laws of the State of Victoria, Australia.

14. Contact Information

Questions about the Terms of Service should be sent to us using the contact details below:

Email: sales@liland.com.au
Phone: +61 466 960 425